Every trade knows the feeling: you're up a ladder, under a sink, or elbow-deep in someone's car, and the phone goes. By the time you're free, the customer has messaged the next three firms and booked whoever answered first.
We run a UK agency, and we kept seeing the same thing across every client we touched: good, busy tradespeople and salon owners losing real money not because they were bad at the work, but because they couldn't get to the phone in time. Missed calls. Ignored WhatsApps. Enquiries that quietly went cold overnight.
Voicemail doesn't fix it, nobody leaves one. A cheap auto-reply doesn't fix it, it sends one dead line and the customer moves on. What actually wins the job is a real reply, fast, that takes the details and holds the customer until you're free.
So we built Dobbie to do exactly that: answer your business WhatsApp the second it pings, ask the right questions like a good receptionist would, and hand you a clean lead. Nothing more. It never quotes prices, never promises times, and never touches your regulars. You stay in charge of every job.
We run it on our own inbound before we ever put it in front of you. If it isn't good enough for our messages, it isn't going near yours.